Contact information

European Union 14‑Day Cooling‑Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

To qualify, items must be:

• Unused and unworn
• In original packaging
• With all tags attached
• Accompanied by proof of purchase

Digital products and custom items remain non‑refundable, even under EU law.
Refunds

Once we receive and inspect your return, we will notify you of approval or denial.

If approved:

• Refunds are issued to your original payment method
• Processing may take up to 10 business days
• Your bank or credit card company may require additional time to post the refund

If more than 15 business days have passed since your refund was approved, please contact us at coachselena@royalbeautieswellness.com